Website Terms & Conditions

Your use of this website is subject to the following terms and conditions.

This website is owned and operated by London Southend Airport ("us" and "we"). Your use of this website is subject to the following terms and conditions. If you do not agree to these conditions, you must not use this website.

The London Southend Airport Privacy Policy forms part of these terms and conditions.

All communications regarding this website should be addressed to LSAwebmaster@SouthendAirport.com

Disclaimer

Whilst we have taken every reasonable precaution and care in compiling this website, we do not make any representation or warranties of any kind (express or implied) with respect to the contents or operation of this website, and any such representations and warranties are excluded by this notice. We do not warrant that use of this website will be uninterrupted or error free.

Your use of this website and the materials contained in it are done so entirely at your own risk. We do not accept any liability for losses or damages, whether direct or indirect, that you may suffer as a result of your use of this website or your reliance upon the contents of this website including but not limited to computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorised use of the system arising from "hacking" or otherwise.

This website is made available on the basis that (except in respect of fraud or of death or personal injury caused by our negligence), all liability whatsoever for any loss or damage arising out of or in connection with your use of this website, or reliance upon the contents of this website, is excluded to the fullest extent permitted by law.

Any typographical, clerical or other error or omission in any page posted on this website shall be subject to correction or deletion (as appropriate) without any liability on our part.

We reserve the right to make changes to this website at any time without notice and it is your responsibility to revisit this page from time to time to re-read this notice. Any revised terms shall take effect as at the date of its posting.

The content of this website, any dispute arising out of the website, and your relationship with us are governed by English law and shall be subject to the exclusive jurisdiction of the English Courts.

Copyright & Trademarks

You may download, store and use information contained in or pages from this website for your own personal use and research or that of your firm or company. You may not republish, retransmit, redistribute or otherwise make such information or pages available to any other party or available on any website, on-line service or bulletin board of your own or of any other party or make the same available in hard copy or on any other media without our express prior written consent.

Permission is granted only to copy electronically and/or print in hard copy portions of this website for personal non-commercial purposes. Any other use of materials on this website (including reproduction for purposes other than those noted above and modification, distribution or re-publication) is strictly prohibited.

All design, text, graphics, program code and the selection or arrangement of them are the copyright of us or our licensors.

All trade marks, brand names and business names or logos contained on this website are our property or that of their respective owners.

Linking Policy

This website may include links to other websites which may be of interest to you. We do not endorse or approve and have no responsibility for the content of any website to which this website links.

No authority is given (implied or expressly) by us or the contributors to the website to deep link to or to frame any of the content that appears on the website or to use a representation of any of our names or logos, trade marks, brand names contained on this website. We reserve the right to prohibit links to our homepage.

Skylife Lounge Terms & Conditions

Access

Access to the Skylife Lounge for pre-booked guests, simply present both your boarding pass and booking confirmation on arrival.

Non pre-booked pass holders guests:

Please note that guests holding passes ie. access cards of all types are accepted only where there is ample availability in the Lounge, we reserve the right to refuse entry if capacity is deemed to be limited.

Guests holding passes/access cards of all types that would like to book a guaranteed access pass should email skylifelounge@southendairport.comGuaranteed entry can be secured for a £5 fee per passenger.

Entrance to the Skylife Lounge is limited to a maximum stay of three hours per person, entry may be refused where:

The lounge is full and unfortunately, there is no availability. The dress code is not adhered to. Please note; Smart casual or business attire is required, tailored shorts are permitted. Sportswear, contractor wear, any item of clothing deemed by SKYLIFE to be fancy dress or reflective of Hen/Stag attire or any items with slogans that may cause offence are not permitted. Large group bookings (of more than 6 persons) or multiple bookings that then form a large group in the lounge, with no prior authorisation are not permitted. If you are a group of 6 or more persons and would like to enquire about accessing SKYLIFE please contact skylifelounge@southendairport.com

Passengers may be requested to vacate the Skylife Lounge where: Unacceptable amounts of alcohol are consumed (London Southend Airport Limited advise a limit of two alcoholic drinks per person). Any passenger presents as under the influence of drugs or alcohol. Any passenger is deemed to be acting in an inappropriate manner towards staff or other guests. Any passenger is being disruptive and/or causing upset to other passengers The maximum stay of 3 hours is exceeded, inclusive of Airline delays. Please note that SKYLIFE lounge access can be extended if your flight is delayed. Note that a repeat access charge will apply and an extension is only possible if there is availability. Persons under the age of 18 years are not allowed to consume alcohol.

Any decision to refuse entry or request/s to passenger/s to vacate SKYLIFE shall be taken at London Southend Airport Limited’s sole and absolute discretion, all decisions are final and will be shared with London Southend Airport security, gate access and airline staff to protect the safety of all our passengers and staff.

Cancellations & Amendments

In the event of the Customer failing to arrive for their stay, London Southend Airport shall be under no obligation, at any time, to issue any refund, in full or in part, of the Charges previously paid by the Customer. Should a customer have checked in to the Skylife Lounge but not stayed for the full 3 hour period possible. This will be recorded as a visit and no refund will be issued.

Authorised Group bookings must be paid in advance, please direct all enquiries to skylifelounge@southendairport.com

Skylife lounge

Pre-book the skylife lounge

Parking

Why not pre-book your parking?