We’re thrilled to announce that London Southend Airport has been rated the best London terminal in the latest Which? Airport Passenger Survey. This is the fifth time we’ve topped the poll in the region, this year achieving a score of 84 per cent – a whopping 14 per cent more than the next ranked airport. This adds to our trophy shelf having been named the Best Airport in the UK by Which? for five consecutive years.
Which? readers completed the online survey, scoring London Southend the maximum five stars in six of the ten categories assessed, with staff queues at bag drop, security and baggage reclaim, toilets and prices in shops/food outlets all top scoring.
Glyn Jones, CEO of London Southend Airport said:
“To be named ‘Best Airport in London’ for the fifth-year running is wonderful news and once again a testament to all the hard work that the team here at London Southend has put in. Once again ‘Which?’ members have recognised that London Southend offers a substantially better way to travel with fast and frequent train services to the heart of London, at least every 15 minutes, a raft of new routes and exceptional customer service.”