London Southend Airport has been ranked as the best airport in London by Which?
We’re thrilled to announce that London Southend Airport has been rated the best London terminal in the latest Which? Airport Passenger Survey. This is the fifth time we’ve topped the poll in the region, this year achieving a score of 84 per cent – a whopping 16 per cent more than the next ranked airport. This adds to our trophy shelf having been named the Best Airport in the UK by Which? for three consecutive years.
Which? readers completed the online survey, scoring London Southend the maximum five stars for staff friendliness and helpfulness and four stars in eight categories including baggage reclaim, seating, toilets, queues at security and passport control.
“London Southend’s customer ratings show what can be done when capacity is available to serve the capital’s passengers; we are part of the solution to today’s capacity squeeze,” says Glyn Jones, Chief Executive Officer of Stobart Aviation, owner of London Southend. “Which? members have recognised that London Southend offers a substantially better way to travel with up to seven trains an hour from London, a raft of new routes and exceptional service.”