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London Southend Airport achieves ‘outstanding’ result

London Southend Airport has been awarded ‘Outstanding’ following its recent quality assurance framework audit by the Civil Aviation Authority (CAA). 

The recent audit was completed in September by the Civil Aviation Authority (CAA) covering every area and critical element. The quality assurance framework is based on supporting instructors and training providers to achieve and maintain a good baseline of training quality and conduct their own internal quality assurance. The framework is mandatory for training providers registered with the CAA and includes two steps – a self-assessment stage and an external assurance visit.

Glyn Jones, CEO, London Southend Airport, “We are thrilled with the result, to achieve ‘outstanding’ is almost unheard of, and commends the hard work of the team. From the airport training strategy to document control and facilities, every area has achieved outstanding status.

My special thanks go out to the aviation trainers Jodie Ogle and Georgi Loveland. Georgi demonstrated hard work, commitment and dedication to the QAF programme assuring that the goals and targets were achieved. Georgi worked alongside Siobhan Walters to ensure the training provider status from the first audit was achieved. On the second audit the team were advised that the same result as outstanding is difficult to achieve, therefore the team is delighted that all the results came back as outstanding.” 

About London Southend Airport

London Southend Airport, ranked the best London airport by consumer group Which? six times and voted the best UK airport (under three million capacity) by the Airport Operator’s Association in 2019. 

Serving close to 2.3 million passengers in 2019, London Southend offered services to around 40 domestic and European cities. The terminal has its own railway station, less than 100 paces from the main entrance, with up to six trains an hour at peak times to central London, taking just 52 minutes to Liverpool Street and 43 minutes from Stratford. All airport car parks are located minutes from the terminal entrance.