London Southend Airport’s modern purpose built railway station
Southend Airport Station is located just 100 paces from the main terminal building. With up to six services an hour during peak times, and easy connections to the tube network, passengers can get to London Liverpool Street in 52 minutes and Stratford in 44 minutes.
Learn more
Our commitment to you
Find out more about our commitment to you at Southend Airport Railway Station.
Safety & security
Read important safety and security information for Southend Airport Railway Station.
Compliments & complaints
Send your compliments or complaints regarding Southend Airport Railway station here.
Assistance
We recommend booking assistance at our station in advance of travel. However, we do understand this is not always possible and we will still try to assist you as much as possible when you arrive – it just might take us a little longer.
Full details of assistance are available in our making rail accessible document.
Contact
Station help desk
Telephone: +44 (0) 3332 205 436
Using this number from mobiles or landlines will not incur any premium call rates
Text phone: 18002 0800 032 6294
Ticket office
Opening hours: Monday – Sunday (including bank holidays): 06:00 – 23:00
Ticket vending machines are available in arrivals, just before you exit the terminal and in the train station, and contactless payments are being introduced this spring.
Address: Southend Airport Railway Station, Eastern Perimeter Road, Southend-on-Sea, Essex SS2 6YF
National Rail
National Rail Enquiries Phone: +44 (0) 3457 484 950
Open 24 hours every day except Christmas Day
From overseas: +44 (0) 20 7278 5240
International rates apply
Customers with hearing impairment Textphone: +44 (0) 3456 050 600
Automated services via TrainTracker™: +44 (0) 3457 48 49 50
Calls cost 10p per minute from BT landline, calls from other operators and mobiles may be higher
TrainTracker™ Text: Text station name to: 849 50
Cost 25p for each reply
More information available on National Rail’s website.
Need help?
Check out our advice
What facilities are available at the station?
We have public toilets, baby changing facilities, national key toilets and vending machines. Please speak to a member of staff if you need the toilet key.
How do I contact you?
A full list of contact details is available at the station and on our contact page.
Is special assistance available at Southend Airport Railway Station?
Yes, our pledge is to make our airport accessible to all and we will do our best to assist with your requirements. We have 24 hour customer service assistants that will be available at the station, please be advised that Greater Anglia operate the trains that service the airport. You will be required to pre book special assistance 12 hours in advance for other stations on the network that you will be travelling to/from, please see below.
Visit: Greater Anglia website
Telephone: +44 (0) 8000 28 28 78
Open daily 08:00-20:00 (Free of charge from landlines)
Mobile: +44 (0) 345 600 7245 (option 4)
Textphone & Minicom: 18001 0800 028 28 78
Learn more about getting extra help at London Southend Airport.
What are the operating times for the station?
The station operating hours are:
Monday – Saturday: 04:00 – 02:00
Sunday: 05:30 – 02:00.